
Terms and Conditions
Tutor Contract
This Tutor Contract ("Contract") is entered into betwee("Tutor") and Namtutors Website CC, registered in Namibia ("Namtutors"), collectively referred to as the "Parties,".
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1. Services:
1.1 Tutor agrees to provide tutoring services through Namtutors' online platform ("Platform") to students ("Students") in accordance with the terms outlined in this Contract.
1.2 Tutor shall deliver lessons professionally, meet the expectations of Students, and be punctual for all scheduled lessons.
2. User Obligations:
2.1 Tutor agrees to provide accurate information while registering on the Platform.
2.2 Tutor agrees not to share personal contact information, including phone numbers, with Students, failure to adhere to this will result in account suspension.
2.3 Tutor agrees not to accept payment outside of the Platform for tutoring services rendered through Namtutors, failure to adhere to this will result in account suspension.
3. Fees:
3.1 Namtutors shall charge a commission of 20% on the total amount of every booking made through the Platform.
3.2 Tutor acknowledges and agrees to this commission for the services provided through the Platform.
4. Cancellation & Refund Policy:
4.1 Tutor agrees to inform Students at least 24 hours before the scheduled start time if a lesson needs to be canceled.
4.2 Failure to provide sufficient notice may result in penalties or account suspension.
4.3 Tutor shall be punctual for all scheduled lessons. A grace period of 15 minutes will be provided for lateness. If Tutor exceeds the 15-minute grace period without prior notice, the Student may opt to be allocated to another available Tutor or cancel the lesson.
4.4 Namtutors shall not refund money paid or exchanged outside of the Platform.
5. Liability:
5.1 Namtutors is a marketplace facilitating tutor-student connections and is not responsible for disputes between Tutors and Students.
5.2 Namtutors shall not be liable for any losses, harm, abuse, loss of money, or other issues arising from interactions between Tutors and Students.
6. Data Terms and Conditions:
6.1 Namtutors is committed to protecting Tutor's personal data. For information on data collection, use, and protection, Tutor shall refer to Namtutors' Privacy Policy.
6.2 While Namtutors takes reasonable measures to safeguard Tutor's data, Namtutors shall not be responsible for unauthorized access or breaches of data beyond its control.
7. General Provisions:
7.1 Namtutors reserves the right to terminate or suspend Tutor's account at its discretion, with or without cause.
7.2 This Contract may be updated periodically, and Tutor's continued use of the Platform constitutes acceptance of the updated terms.
7.3 This Contract shall be governed by and construed in accordance with the laws of Namibia.
8. Contact Information:
For any inquiries or concerns regarding this Contract, please contact Namtutors at contact@namtutors.site